Frequently Asked Questions

No. Groopie prioritizes a smooth customer experience. We use server-side rendering to generate content, which means no extra fetch requests and no delays in page loading.

No, a product can only be assigned to one group.

Changes might take a moment to appear due to caching. Please refresh the page after 30 seconds to see the updated options.

Absolutely! We're here to help you resolve this. Please contact our support team at [email protected] or initiate a live chat, and we'll investigate the issue.

To support our free plan, we display a small “Powered by Team GIE” label at the bottom of the Groopie snippet.

This helps us maintain and continue improving the app while keeping it free for early merchants.